Privacy Policy

Last Updated :

At OLS Line Inc., we take your privacy seriously. This Privacy Policy outlines the personal information we collect, how we use it, how we protect it, and your rights regarding your data in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
By accessing or using our services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect
We collect personal information to provide and improve our logistics services. The information we collect may include:
Personal Information :

Contact Information : Name, address, email address, and phone number.
Business Information : Company name, role/position, and billing details.
Payment Information : Credit card and payment method details (processed securely by third-party payment providers).
Shipping Information : Details related to shipments, including sender/recipient names, addresses, and shipment contents.

Non-Personal Information :

Usage Data: Information about how you interact with our website, such as IP addresses, browser types, pages visited, and time spent on our site.
Cookies and Tracking Technologies: We may use cookies to enhance user experience and analyze site traffic.

2. How We Use Your Information
We use the information we collect for the following purposes:

Providing Services : To process shipments, provide logistics solutions, and facilitate customer orders.
Communication : To contact you about your orders, shipments, or inquiries, and to respond to customer service requests.
Billing and Payment : To process payments and manage accounts.
Improving Our Services : To analyze and improve the functionality of our website, services, and customer experience.
Marketing : We may send promotional emails and offers about our products and services if you have opted in to receive them. You can opt-out at any time.

3. How We Share Your Information
We may share your personal information in the following circumstances:

Third-Party Service Providers : We share information with third-party providers who assist us in providing our services (e.g., payment processors, delivery partners, cloud service providers). These service providers are obligated to protect your data and can only use it for the purposes outlined by us.
Legal Compliance : If required by law, we may disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Business Transactions: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

4. How We Protect Your Information
We take appropriate physical, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and limited access to personal data.
While we strive to protect your information, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
As a Canadian resident, you have the right to:

Access : You have the right to request access to the personal information we hold about you.
Correction : You can request that we correct any inaccurate or incomplete personal information.
Deletion : You may request that we delete your personal information, subject to legal and contractual restrictions.
Opt-Out of Marketing : If you no longer wish to receive marketing communications, you can unsubscribe by following the instructions in the email or contacting us directly.

To exercise these rights, please contact us at the contact information provided below.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us recognize your preferences, enhance site functionality, and analyze traffic patterns. You can control or disable cookies in your browser settings, but doing so may affect your experience on our site.

7. Third-Party Websites
Our website may contain links to other third-party websites for your convenience. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices or content of other websites. We encourage you to review the privacy policies of those sites before sharing your personal information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

OLS Line Inc.
#109 - 1500 Hartley Avenue Coquitlam, BC V3K 7A1
1-604-367-5827
info@olsline.com

10. Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

Terms and Conditions

Last Updated :

Welcome to OLS Line Inc. ("we," "our," or "us"). By using our website [www.olsline.com] ("Site") and our services ("Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site or Services.

These Terms apply to all visitors, users, and others who access or use the Site and Services.

1. Acceptance of Terms

By accessing or using our Site or Services, you agree to be bound by these Terms, including any modifications, amendments, or updates. If you are using the Site or Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.We reserve the right to update or modify these

Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site and Services after such changes will constitute your acceptance of the updated Terms.

2. Services

OLS Line Inc. provides a variety of logistics services, including but not limited to:

Freight forwarding (air, ocean, and ground)
Warehousing and inventory management
Supply chain optimization
Last-mile delivery solutions
Customs clearance and compliance

The availability of certain Services may vary depending on your location and specific needs. You agree to provide accurate and up-to-date information when using our Services.

3. Use of the Site

You agree to use our Site in accordance with applicable laws and regulations and agree not to engage in any activities that may:

Violate any local, provincial, or federal laws or regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
Interfere with or disrupt the operation of the Site or services, including transmitting viruses or other harmful code.
Collect or track personal information from others without their consent.
Attempt to gain unauthorized access to the Site or any part of it, or other systems or networks connected to the Site.

4. User Responsibilities

You are responsible for maintaining the confidentiality of your account and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.

You agree to provide truthful, accurate, and complete information when using the Site or Services. If you provide false or misleading information, we reserve the right to suspend or terminate your account and refuse future access to the Site and Services.

5. Pricing and Payments

All pricing for our Services will be outlined in the quotes or invoices provided to you. Prices may vary depending on the type of service, destination, weight, and other factors. You agree to pay all fees and charges associated with the Services you use.

We accept payment through various methods, including credit cards, bank transfers, and other payment systems. Payments are processed securely, and you agree to comply with the payment terms as specified in the quotes or invoices.

If you fail to make a payment when due, we reserve the right to suspend or terminate your use of our Services.

6. Shipping and Delivery

We are committed to providing timely and reliable shipping and delivery. However, we do not guarantee delivery times and are not responsible for delays caused by third parties, customs inspections, natural disasters, or other unforeseen circumstances.

You acknowledge that all shipments are subject to customs regulations, tariffs, and duties, which may vary by country. You are responsible for ensuring compliance with all applicable laws, including customs regulations, and for paying any fees or duties associated with your shipments.

7. Limitation of Liability

To the fullest extent permitted by law, OLS Line Inc. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, arising out of or in connection with:

The use or inability to use the Site or Services
Any errors, inaccuracies, or omissions in the content of the Site
Any delay, loss, or damage related to shipping, delivery, or customs clearance

In no event shall our total liability exceed the total amount paid by you for the Service(s) that gave rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless OLS Line Inc., its affiliates, employees, officers, directors, and agents from and against any claims, liabilities, losses, damages, costs, and expenses (including legal fees) arising out of or related to:

Your use of the Site or Services
Any violation of these Terms or applicable laws
Any violation of third-party rights, including intellectual property rights

9. Privacy

Your use of our Site and Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Site or Services, you consent to the collection and use of your information in accordance with our Privacy Policy.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of BC, Canada, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Coquitlam, BC, Canada, for any disputes that may arise out of or in connection with these Terms or your use of the Site and Services.

11. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or the Services will be resolved through binding arbitration under the rules of BC, Canada. The decision of the arbitrator will be final and binding.

12. Intellectual Property

All content on the Site, including text, images, logos, and trademarks, is owned by OLS Line Inc. or its licensors and is protected by intellectual property laws. You may not use, copy, modify, or distribute any of our content without express written permission.

13. Termination

We reserve the right to suspend or terminate your access to the Site or Services at our sole discretion, without notice, if we believe you have violated these Terms or engaged in any unlawful activity. Upon termination, all rights granted to you under these Terms will cease.

14. Miscellaneous

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
Entire Agreement: These Terms constitute the entire agreement between you and OLS Line Inc. concerning the use of the Site and Services, superseding all prior agreements or communications.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us:

OLS Line Inc.

#109 - 1500 Hartley Avenue Coquitlam, BC V3K 7A1

1-604-367-5827

info@olsline.com

Privacy Policy Last Updated :

Contact Information : Name, address, email address, and phone number.

Business Information : Company name, role/position, and billing details.

Payment Information : Credit card and payment method details (processed securely by third-party payment providers).

Shipping Information : Details related to shipments, including sender/recipient names, addresses, and shipment contents.

Non-Personal Information :

Usage Data: Information about how you interact with our website, such as IP addresses, browser types, pages visited, and time spent on our site.

Cookies and Tracking Technologies: We may use cookies to enhance user experience and analyze site traffic.

​ ​2. How We Use Your Information We use the information we collect for the following purposes:

Providing Services : To process shipments, provide logistics solutions, and facilitate customer orders.

Communication : To contact you about your orders, shipments, or inquiries, and to respond to customer service requests.

Billing and Payment : To process payments and manage accounts.

Improving Our Services : To analyze and improve the functionality of our website, services, and customer experience.

Marketing : We may send promotional emails and offers about our products and services if you have opted in to receive them. You can opt-out at any time.

​ 3. How We Share Your Information We may share your personal information in the following circumstances:

Legal Compliance : If required by law, we may disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Business Transactions: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

Access : You have the right to request access to the personal information we hold about you.

Correction : You can request that we correct any inaccurate or incomplete personal information.

Deletion : You may request that we delete your personal information, subject to legal and contractual restrictions.

Opt-Out of Marketing : If you no longer wish to receive marketing communications, you can unsubscribe by following the instructions in the email or contacting us directly.

Terms and Conditions Last Updated :

Privacy Policy

Last Updated :

2. How We Use Your Information
We use the information we collect for the following purposes:

3. How We Share Your Information
We may share your personal information in the following circumstances:

Terms and Conditions

Last Updated :